Privacy Policy

MS Computers Rwanda (MSC)
Website: www.mscomputersrwanda.com

1. Introduction

MS Computers Rwanda (“MSC”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, interact with our LinkedIn advertisements, or contact us regarding ASUS products.

MSC is an authorized distributor of ASUS products in Rwanda.

2. Information We Collect

When you interact with us, we may collect the following information:

a) Personal Information

Full name
Company name
Email address
Phone number
Job title
Any message or inquiry details

b) Automatically Collected Information

IP address
Browser type
Device information
Website usage data
LinkedIn campaign interaction data

3. How We Collect Information

We collect information through:

Website contact forms
Lead generation forms (including LinkedIn Ads)
Direct phone calls or WhatsApp communication
Email inquiries
Cookies and tracking technologies

4. Purpose of Data Collection

We collect and use your information to:

Respond to inquiries about ASUS products
Provide quotations and product specifications
Process bulk or corporate orders
Offer after-sales support and warranty services
Send promotional updates (if you opt in)
Improve our marketing campaigns and website performance

5. Legal Basis for Processing

We process your information based on:

Your consent (when submitting forms)
Legitimate business interests
Contractual necessity (when placing orders)
Legal compliance obligations

6. Data Sharing

We do not sell your personal data.

We may share information with:

ASUS regional representatives (if required for warranty or distribution coordination)
IT service providers hosting our website
Marketing and CRM platforms used for lead management
Legal authorities when required by law

7. Data Retention

We retain personal data only as long as necessary to:

Fulfill the purpose for which it was collected
Maintain business records
Comply with legal and tax obligations

8. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against:

Unauthorized access
Data loss
Misuse or alteration

However, no system is 100% secure.

9. Your Rights

You have the right to:

Request access to your data
Request correction of inaccurate information
Request deletion of your data
Withdraw consent for marketing communications
Object to certain processing activities

To exercise these rights, contact us using the details below.

10. Cookies & Tracking

Our website may use cookies and tracking tools to:

Improve user experience
Analyze traffic
Optimize LinkedIn ad performance

You may disable cookies in your browser settings.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

12. Contact Information

If you have questions regarding this Privacy Policy, please contact:

MS Computers Rwanda (MSC)
GF 39 MIC Building
Rwanda

Business Hours:
Monday – Friday: 8:30 AM – 6:00 PM
Saturday: 8:30 AM – 2:00 PM

Phone: +250 784 865 895
Website: www.mscomputersrwanda.com